DEAR TRANSLINK - I'VE HAD ITThank you for submitting your feedback.
Your opinion is important to us. It helps us improve service, correct problems and stay in touch with the needs of our community.
Please refer to this feedback number for future reference: Feedback Id: 112619
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Entry Type: Complaint
First Name: Hannah
Last Name: Lim
Street Address: XXXXXXXXX
City: Vancouver
Province: BC
Postal Code: V6R 2H1
Email: XXXXXXXXXXX
Contact Phone:XXXXXXXXXX
Alternate Phone:
Date of Incident: 12-07-2008
Time of Incident: 3:30p
Transit Mode: Bus
Vehicle Number:
Route Number: 17
Stop Number: 50357
Incident:
The bus just didn't come. Waited for 40 mins. And like I know you probably can't do anything about the fact that infrastructure in Canada is generally sub par, but it would be nice if, i mean if the bus breaks down, get a replacement one or something to service demand. Taking the bus should not be a stress inducing activity. But it really is. In my 6 years of living in Vancouver and dealing with Translink, I never feel confident that I can get to school/work on time because you never know when the bus will make it. It's kinda ridiculous really. So i don't really have a specific complaint but more of a general: you really need to get this act together - this isn't the first time. I mean come on, we're a developed nation, can we please not have developing country efficiency standards?